Laser Products Industries Releases New Series of LT-2D3D Laser Templator Training Videos

Laser Products Industries (LPI) has introduced a new series of training videos for its popular LT-2D3D Laser Templator. Designed to easily educate customers on digital templating with the unit right out of the carton, these concise, yet informative videos are segmented by application from initial setup and templating to editing and emailing job files.

“We want our customers to get acquainted with the unit and be able to do basic templating the day they receive it,” said Kevin Yeh, marketing director and national sales manager for LPI. “We discovered that by breaking out and updating our previous training videos into multiple, succinct clips, people were able to learn how to operate the LT-2D3D and software more effectively and minimize the learning curve.”

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Laser Products Expands Sales and Marketing Teams in Advance of New Product Launches

Laser Products Expands Sales and Marketing Teams in Advance of New Product Launches

Laser Products Industries (LPI) today announced the expansion of their sales and marketing teams to support new product introductions, record growth, and maintain best-in-class customer service.

Dan Peter joins LPI as Marketing Manager and will have a wide range of marketing responsibilities including new product commercialization, trade show and events management, creative content and copy management, as well as strategic contributions.

“Laser Products is thrilled to welcome someone with Dan’s experience in launching new products to our team.  Dan’s marketing and brand management expertise will immediately contribute to the entire organization.” said Kevin Yeh, Director of Marketing.

Dan comes most recently from Marley Engineered Products and Hoist Liftruck where he held various marketing, branding and communications roles.  He will be located out of the company’s headquarters in Romeoville, IL and will report to Yeh.  Dan is a graduate of Northern Illinois University where he majored in Journalism and Communications.

Gary Franco joins LPI as Sales Manager inheriting the newly created Northeast Coastal territory, responsible for New York City, the states of Maine, Vermont, New Hampshire, Massachusetts, Rhode Island, Connecticut, Delaware, and New Jersey.  Franco is bilingual in English and Spanish, and brings over 18 years of sales and industry experience in cabinetry and stone.  Franco comes most recently from MasterBrand Cabinets and Marble of the World as Territory Sales Manager.  He will be located out of the New York City area.

Jamie White joins LPI and inherits the Northwest territory as Sales Manager responsible for northern California and the states of Washington, Oregon, Idaho, Montana, Wyoming, and Alaska, as well as British Columbia, Alberta, and Saskatchewan.  White brings over 14 years of sales experience in various industries including electronics and telecom.  He will be located out of the Seattle, WA area.

“Adding two seasoned salesmen in Gary and Jamie will pay immediate dividends for both Laser Products and our customers.” said Katzmann.  “As we launch several new products later this year, Gary and Jamie will help ensure that we continue to maintain the highest level of customer service.”  Both White and Franco will report to Katzmann.

Brandon Ossinger, who previously held the Northeast territory, will transition to the Southwest territory based out of Phoenix, AZ.   Jeff Larson, who previously managed the Southwest territory will transition to an executive role with LPI’s sister company, PMT (Precision Measuring and Training), out of the Denver, CO area.

Laser Products Announces New Business for Fabricators

Laser Products Announces New Business for Fabricators

Laser Products Announces New Business for Fabricators: Laser Products Industries (LPI) today announced that it has finalized the acquisition of Precision Templates of Colorado and has formed a new separate company, Precision Measuring and Training (PMT), headquartered in Denver, Colorado.

PMT will initially serve the Denver market and will offer digital laser templating, CAD work, training, and tool measuring to fabricators primarily in the stone, millwork, and glass industries. The new company has offered positions to all former Precision Templates of Colorado employees to take advantage their 60 years of combined templating experience.

“PMT was formed to provide a unique set of services for the issues that today’s fabricators are facing.” said Rich Katzmann, president, Laser Products.  “We measure, do layouts, translate files to CAD drawings, schedule jobs, and handle customer paperwork. We only hire highly skilled professionals and put them through rigorous certification to guarantee error-free, on-time, cost-saving work.”

“When Rich and I first talked, I saw the immediate benefit of the PMT business model for fabricators,” said Marc Sleight, vice president, PMT. “The Laser Products system is the only solution we trust that allows us to achieve our promise of accuracy and process customization.  There’s no more down time, no expensive investments, and no more impossible scheduling problems.  PMT is fully flexible and can customize our services to the fabricator’s specific needs regardless of type of job, material, location, or process.  PMT employees are better trained, better with customers, and go where you want, when you want, based on your schedule. It’s a perfect solution.”

Currently only in the Denver market, PMT will be expanding to other cities this year, aggressively growing to national status in just a few years. For more information about PMT, contact Mark Sleight at 303-720-7207 or msleight@precisionmeasuringus.com. Media inquiries should be directed to Kevin Yeh at 630-841-7421 or kyeh@laserproductsus.com.

Laser Products Exceeds Expectations at TISE

Laser Products Exceeds Expectations at TISE: Laser Products today announced that the TISE 2018 show recently held in Las Vegas was the most successful show in company history leading to an all-time record for sales, up 30% over previous years. An LPI analysis of the show determined that while the healthy economy and industry growth played a part in the increase, the most important factor was the support demonstrated by the company’s CNC partners who sent potential customers to the LPI booth.

“This year’s TISE show was just exceptional,” said Rich Katzmann, president.  “Our CNC partners showed us that they really understand the importance of having an end-to-end solution for fabricators. LPI has been working to develop an exciting new product that we will be announcing at Coverings. It’s an improvement that will integrate our products even better with our CNC partners and will make an enormous difference for fabricators in this industry.”

Creative Countertops increases efficiency in its stone shop

Creative Countertops of Poulsbo, WA, runs a small shop with a few pieces of equipment, but with an efficient workflow in place the company is a top producer in its region.

Creative Countertops increases efficiency in its stone shop: For some fabricators, expanding and growing the business means getting new machines, leasing out a larger plot of land and building bigger shops. But Bill Wyman, who has a philosophy of doing more with less, has been able to propel his fabrication business to one of the top performing in the area — being voted the number one countertop shop for four years in a row by readers of the West Sound Home & Garden magazine.

Wyman first began fabricating solid surface countertops with Meyer Laminates in Wilmington, NC, 25 years ago. The company produced one kitchen per day to supply cabinet shops and Lowes customers with Formica brand solid surface, “Surell.” In 2001, he moved to the Seattle area and started his business, Creative Countertops, located in Poulsbo, WA, in late 2002.

“Being separated from Seattle by the Puget Sound, we were the only local solid surface fabricator in the area,” said Wyman. “I would prefer to get as much work done with as little overhead as possible & have managed to keep the company debt to less than 5% of Sales. I began fabricating Corian kitchens by myself in my garage and then hiring a helper to install it. After getting a 40-unit new housing project, I rented a small 1,100-square-foot shop.”

In 2007, the company moved to a larger facility to fabricate quartz and granite using a Matrix bridge saw. Now, Creative Countertops has become the largest countertop shop on the Peninsula, providing granite, quartz and solid surface countertops to area residents. In 2015, the company added a tile department with a sales person and two lead tile installers and two tile helpers.

Their granite and quartz shop spans 3,600 square feet, while the Corian shop is 900 square feet, the tile shed is 500 square feet and its showroom is 1,800 square feet. The granite and quartz department has two, two-man crews, the tile has the same, and the Corian department has one, two-man crew. The facility runs one shift, but they are just starting to have two workers come in two hours early and two others staying two hours late to load and unload the CNC machine. In total, Creative Countertops has a total of 21 employees.

Shop workflow

Creative Countertops’ success comes from planning the shop’s workflow and storing finished tops. “We have four portable metal A-frames, where we keep two in the shop to load finished tops and each morning with the forklift, each install truck offloads their empty A-frame and loads up a full A-frame with all the tops for the day’s job on it,” said Wyman. “I put in a custom water filtration system with trenches and pits, two 1,100-gallon underground tanks and two 1,100-gallon above-ground water tanks, and now we recycle all the water. I put in three times the lights as a standard warehouse, so the fabricators can see their work better.”

Production Manager Jason Rebman also preplans the workflow so that all of the tops for the next day’s jobs can be cut, run through his Marmo Meccanica LCV 711 edge polisher and then transferred onto a custom-welded worktable that keeps the hand polishers busy and efficient. “We streamlined the office environment with a custom-made Access database that reduces data entry,” said Wyman. “The templator and the installers receive their daily worksheets on their tablets or smartphones. Also, preplanning the production schedule well in advance maximizes what we can produce. There’s a limit of 20 under-mount sink cutouts per week, so if we have more sinks than that, some need to be cut the week before.”

Additionally, Creative Countertops uses Slabsmith software to improve the layout with its customers. After a photograph is taken of each slab, the thermal printer prints a label with a barcode so the CNC operator always cuts the correct slab. It has helped his business immensely.

Bill & Jason have travelled to Brazil w/ Cosentino to tour quarries & granite factories multiple times. They have imported containers of Granite from Brazil for better pricing. “We stock over 200 slabs of granite for customers to choose and that also helps our yield,” said Wyman. “We mostly bring in bundles of six, and after we cut a job the leftover pieces go back onto the A-frame to be used on the next job. We have a large slab rack where all sold slabs are tagged and ready to go into production.”

Creative Countertops also stocks and stores sinks and faucets in two 20-foot containers that they made shelves and bins for. The company is also building a stockroom to store supplies. Currently each of the installers turns in a monthly requisition list with all the supplies they expect to need the following month. On critical items, they always try to have a backup on hand in case it fails. They keep spare water pumps, grinders, water polishers and the like.

Doubling production

The company installs between 8 to 10 – 70 square feet of residential kitchens per week in granite and quartz — averaging about two kitchens per week in Corian and multiple tile installs weekly. Besides the Marmo Meccanica 711 LCV edge polisher, the company has a LT-55 Laser Templator from Laser Products Industries and a Sabre CNC machine from Park Industries. After visiting Coverings in Chicago in 2016 they found the best solution to increase production. “We installed the Park Sabre CNC just over a year ago, and we’ve doubled production to 10 kitchens per week,” said Wyman. “A great reason we chose the Park CNC was their parts guarantee. If a part fails, call them to order, and if the part is not at my door in 24 hours, the part and the shipping are free.” Creative Countertops receives its tooling and accessories from GranQuartz and Braxton Bragg.

Creative Countertops does primarily residential work, but occasionally it receives large commercial jobs, including several 300-unit military barracks and a 50-unit hospital. Moreover, the company has done work for the high-end retailer, Nordstrom, a few banks and restaurants.

With more than 1,000 granite and quartz remnants, Wyman designed custom racks with treated lumber that allow customers to walk down and view them better. “Many shops just pile all of their remnants on a wall out back and nobody can see them, much less get them out,” said Wyman. “That’s been a great profit center, as the material is already paid for and we do three to five vanity tops each week from remnants. Each has a reduced price, flat rate and are the same price.

“I’ve streamlined the sales process where we use a standardized form to take down customer information and then plug that information into a custom-made Excel spreadsheet,” Wyman went onto say. “An average bid takes five to 10 minutes with me, and together with one other estimator greets 20 couples a day — taking their information and sending their bid within 24 hours.”

Looking into the future, Creative Countertops hopes to continuously improve and become even more efficient. “We just doubled the granite and quartz production and it took a little while to upgrade the information flow throughout the company,” said Wyman. “We are also trying to reduce paperwork by having job information, layouts to be sent onto the installer’s tablets and smartphones.”

By: Jason Kamery
Article originally appear on StoneWorld.com

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Since 1994, Laser Products Industries has focused on designing, building and supplying lasers to help identify and provide the means to gather job-site job conditions and to accurately fabricate finished products to match. more >>


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