13 Oct
Issue: You receive the following error when attempting to email a job while using a GMail account: The SMTP server requires a secure connection or the client was not authenticated. The server...
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Blog
13 Oct
Making the switch to digital templating has helped Johnson Granite, Inc. of Mount Airy, NC, significantly expand its production capacity. In 2007-08, Brian Johnson, president of Johnson Granite, Inc. in Mount...
Read More 09 Sep
Financing Options Do you think you can't afford to purchase a laser templator? Actually, you can't afford not to. In the mater of months, you can pay off the purchase within...
Read More 27 Jun
Issue: The vinyl material used in the Allen DataGraph Plotter is bunching up on one side of the machine. Cause 1: If the blade has been used for a log period of time,...
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24 Jun
Valued customer, We have some important information for anyone who has an LT-55 or LT-55 XL that was purchased around October 2010 or before. Specifically, those that have a gray laser...
Read More 10 Apr
Issue: The LED on the side of the LT-2D3D Laser Templator does not turn on but the laser will turn on. Cause: A static shock to the metal charge jack on the LT-2D3D...
Read More 10 Apr
Issue: Windows 8 may become unresponsive, and you may have to restart the computer to fix the issue. Cause: This problem occurs because the eMMC embedded storage device (SD Card) does not handle...
Read More 03 Apr
The judging is official and Laser Products Industries Inc is a winner of a 2014 Platinum Award for Design Excellence [ADEX]. The 2014 ADEX Awards brought in a record 2,852...
Read More 19 Mar
Issue: While attempting to import JobTracker data, you receive the following error: Exception Message : Could not load file or assembly 'JobTrackerAPI4, Version=4.0.0.0, Culture=neutral, PublicKeyToken=null' or one of its dependencies. The system...
Read More 11 Mar
To export your user settings: Navigate to File / Help / Import/Export Settings Click the browse button (...
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